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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kiley Barker

Kiley Barker

August 26, 2026

5  out of  5
rating by Kiley Barker
"We were told to give this office a call from a friend at work. WE WERE NOT DISAPPOINTED! Not only were we given better rates (which is usually why people switch) but the customer service has been top tier! We switched our car insurance first, then recently added our homeowners to the policy and everything was handled for us! Tyler took the time to answer every question I had and navigate all the loops with our escrow for me! He also handled updating our policy when we refinanced so I didn’t have to make any phone calls or deal with the banks. Would highly recommend them!"
We responded:
"Kiley,
Thank you so much for sharing your recent experience with our office. We appreciate you taking the time and recommending our office. We look forward to working with you and we are happy Tyler was able to provide such exceptional service. Please let us know if we can help with anything else. ~ Matthew"
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John Klein

August 25, 2026

5  out of  5
rating by John Klein
"I have been with this agency for 36+ years. I can count on Tyler O’Brien to take care of all my needs. I have been happy with State Farm. I would recommend Tyler and Matt. As a matter of fact, I did recommend my daughter!"
We responded:
"John,
Thank you so much for sharing your experience with our office. We really appreciate working with you and your family. We look forward to many more years. Thank you for the recommendation as well! ~ Matthew"
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Judy

August 21, 2026

5  out of  5
rating by Judy
"Matt was very helpful in the process of turning my car title over to State Farm and uploaded a medical bill to be paid. He also went the extra mile and drove to UPS to get my title paperwork shipped overnight that same day."
We responded:
"Judy, Thank you for sharing your experience with my office and State Farm. We are here to help and so glad we were able to. Let us know if we can help with anything else ~ Matthew"
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Dena Pickering

August 14, 2026

5  out of  5
rating by Dena Pickering
"We've used State Farm for years, they've always been very helpful when I have had any claims, questions or changes needed for policies. I really appreciate the immediate communication and assistance, especially from Tyler O'Brien, he really helped out this last run of insurance adjustments. They make it easy!"
We responded:
"Dena,
Thank you so much for sharing your experience with Tyler and our office!
We appreciate the kinds words and look forward to working with you for many years to come. Let us know if there’s anything else we can help you with. ~ Matthew"
Profile photo of Rebecca Bruno

Rebecca Bruno

August 13, 2026

5  out of  5
rating by Rebecca Bruno
"Becca at Matthew Casillas - State Farm is AMAZING. My rates went up and I wondered why. Becca did some pretty indepth research to find out the cause and called me back after hours to explained everything!!! I will continue to stay at Matthew Casillas - State Farm!"
We responded:
"Hi Rebecca,
Thank you so much for sharing your experience with Tyler, we agree with you and think he is amazing too. Thank you for giving us the opportunity to review those policies. It is nice to know what you are getting and saving money is always a bonus. We appreciate your business and look forward to working with you."
Profile photo of Adam Oliver

Adam Oliver

August 13, 2026

5  out of  5
rating by Adam Oliver
"Tyler O’Brien was very helpful and wonderful to work with. So glad I made the switch to State Farm."
We responded:
"Adam,
Thank you for sharing your recent experience with Tyler and our office, we are glad you joined our agency and State Farm. We look forward to working with you! ~ Matthew"
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Christina Nunnally

August 10, 2026

5  out of  5
rating by Christina Nunnally
"Very helpful switching insurance companies- knowledgeable & prompt"
We responded:
"Thank you for the five-star review, Christina! I am glad we could help you switch. If you need any more assistance please reach out to our office, we are here to help! ~ Matthew"
Profile photo of Jonathan Nesbitt

Jonathan Nesbitt

August 7, 2026

5  out of  5
rating by Jonathan Nesbitt
"I made the switch over to State Farm several years ago after a horrendous experience with Allstate. Matt and Tyler have been great to deal with, and I've had zero issues or complaints since being a customer. They keep up with all of our life changes, and have made it effortless. From our daily drivers, teen drivers, and now a shuttle bus; they have us covered. Great rates and great people! Thanks for doing what you do. 💪🏼"
We responded:
"Jonathan,
We are really glad to have the opportunity to work with you and your family these last few years. Thanks for making the switch and sharing your 5-star experience. We look forward to working with you as things continue to change. ~ Matthew"
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SDN

August 6, 2026

5  out of  5
rating by SDN
"This is a great insurance office! They are very efficient and helpful! Highly recommend."
We responded:
"Thank you for sharing your 5-star review of our office. We are glad you had a great experience. ~ Matthew"
Profile photo of Schary Santamour

Schary Santamour

July 31, 2026

5  out of  5
rating by Schary Santamour
"Tyler is so fun to work with because he makes the process simple, quick and affordable. He is responsive and knowledgeable, two very important qualities I look for. Thank you Tyler!"
We responded:
"Thank Schary, we appreciate the 5-Star review and you sharing your experience with our office. Let us know if there’s anything we can do for you. ~ Matthew"
Profile photo of Tony Stock

Tony Stock

July 31, 2026

5  out of  5
rating by Tony Stock
"Tyler has been very helpful in changing our auto policies, and working with us on other insurance policies. He is very knowledgeable and responsive, and the entire office is great!"
We responded:
"Tony,
Thank you for sharing your 5-Star experience with Tyler and our office! It’s been great working with you and your family. Let us know if you need anything, we are here for it. ~ Matthew"
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emilee tesch

July 30, 2026

5  out of  5
rating by emilee tesch
"Always willing to help & provide the best service. Highly recommend!"
We responded:
"Emilee,
Thank you for sharing your 5-Star experience with our office. We are excited to work with you. ~ Matthew "
Profile photo of Diego Schulz

Diego Schulz

July 28, 2026

5  out of  5
rating by Diego Schulz
"I had the opportunity to work with Tyler on my new bundle insurance policy to migrate from another insurance provider. Good value, good service. Great customer experience."
We responded:
"Diego,
Thank you for sharing your experience with Tyler and our office. We are pleased to hear you had a positive interaction and look forward to working with you. Let us know if you need anything. ~ Matthew"
Profile photo of Kristi Runge

Kristi Runge

July 22, 2026

5  out of  5
rating by Kristi Runge
"Matt and Tyler were great to work with. Answered all my questions and response time was right away. Enjoyed working with him."
We responded:
"Hi Kristi, so glad to hear you had a good experience with our office. We appreciate your business and look forward to working with you for many years to come. ~ Matthew"
Profile photo of Michael Engle

Michael Engle

July 22, 2026

5  out of  5
rating by Michael Engle
"Tyler and the rest of the team has always been great to me over the years. They always take their time to get me the best and right insurance I need for me and my family. I would recommend them out of everyone else in the area. If I could I would rate them higher than 5 stars."
We responded:
"Michael,
Thank you so much. We really appreciate the kind words and 5 Star review. We look forward to working with you and your family! ~ Matthew"
Profile photo of David Danielson

David Danielson

July 21, 2026

5  out of  5
rating by David Danielson
"I have never had a problem with State Farm. My agent has always been there for me whenever I needed help with anything. Even when I had an accident (not my fault) they helped me with everything I needed to do, and with good advice."
We responded:
"David,
Thank you for sharing your feedback of our Agency. We appreciate the 5-Star review and look forward to working with you. Let us know if you need anything ~ Matthew"
Profile photo of Ava Votroubek

Ava Votroubek

July 8, 2026

5  out of  5
rating by Ava Votroubek
"Had a great conversation with Tyler about insurance for my car! Got a great deal and had a great time when I was there!"
We responded:
"Ava,
Thank you for sharing your experience. We appreciate the five star review. It’s great to hear Tyler was able to take care of you and you got a great deal! Let us know if there is anything else we can do. ~ Matthew "
Profile photo of Jordan Hughes

Jordan Hughes

May 21, 2026

5  out of  5
rating by Jordan Hughes
"Tyler is awesome to work with."
We responded:
"Thank you, Jordan. We appreciate you sharing your experience with Tyler and our office.~ Matthew"
Profile photo of Torin Kovach

Torin Kovach

May 18, 2026

5  out of  5
rating by Torin Kovach
"Tyler is the best! Extraordinarily helpful, accommodating, and patient."
We responded:
"Torin, thank you for the five-star review and kind words. We appreciate you taking time to share your experience with Tyler and our office. Let us know if we can help in any way. ~ Matthew"
Profile photo of Connie Weston

Connie Weston

May 15, 2026

5  out of  5
rating by Connie Weston
"Tyler helped me with my daughter switching over her auto and mortgage! Not only is she saving money, he made the process so easy and painless! Great to work with!!"
We responded:
"Thank you, Connie. We are glad she made the switch! We look forward to working with you. ~ Matthew"
Profile photo of Brock McCulloch

Brock McCulloch

May 13, 2026

5  out of  5
rating by Brock McCulloch
"My agent Tyler was great!!! Helped make it easy and answered every question I had and made it all make sense."
We responded:
"Thank you, Brock. We appreciate that feedback. We are glad Tyler was able to answer your questions. ~ Matthew"
Profile photo of A Brahette

A Brahette

March 18, 2026

5  out of  5
rating by A Brahette
"This place has saved me $220 bucks a month in car insurance! Tyler is awesome!"
We responded:
"Wow! That’s outstanding. We are so glad we could help. Thank you for the five-star review. We agree, Tyler is awesome! ~ Matthew"
Profile photo of Thomas Peters

Thomas Peters

March 12, 2026

5  out of  5
rating by Thomas Peters
"Always very helpful!"
We responded:
"Thank you so much Thomas! We appreciate the review and enjoy working with you and your family! ~ Matthew"
Profile photo of Luke Hummel

Luke Hummel

March 5, 2026

5  out of  5
rating by Luke Hummel
"Tyler was extremely helpful during my relocation across states. He made the process of transferring my coverages smooth and stress-free, even with my unique situation."
We responded:
"Hi Luke,
That’s fantastic! We are glad to hear everything went smoothly. We appreciate your business and look forward to working with you. Let us know if we can help with anything else. ~Matthew"
Profile photo of Jamie Jay

Jamie Jay

March 3, 2026

5  out of  5
rating by Jamie Jay
"Appreciate Tyler getting everything squared away and making this a seamless transition from different states. Thank you!"
We responded:
"Jamie,
Thank you for sharing your experience with Tyler at our office! We are excited you were able to get your policies switched over. Let us know if you need any assistance. ~ Matthew"